PostTV decoder collection

Return your decoder so it can be reused. Once refurbished by our partners, it will be ready for another customer.

What are the benefits?

Return your TV decoder: a simple step to help it be recycled.

Recycling

POST takes back eligible electronic devices to encourage their reuse or recycling. Simply return your decoder to one of our Espaces POST or hand it to the technician visiting your home, and we will take care of the rest.

Reuse

POST has its partner, Ligue HMC, check the decoders. If it still works, your device will be reconditioned and given to other customers. This approach reflects POST’s circular economy strategy.

Collaboration

If it no longer works or is damaged, it will be taken apart and its components recycled. For the reconditioning and disassembly of your TV decoders, POST works locally with Ligue HMC, which helps individuals with learning difficulties to enter the workplace with social and professional inclusion in mind. 

Discover the collaboration between POST and the Ligue HMC in video

How do I return my PostTV decoder?

Give it to your installer during a visit to your home, or put it in a collection box at one of our shops and we’ll take care of the rest.


You can return it with or without the packaging, cables or remote control – it doesn’t need to have everything that came with it to be accepted.

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Answers to your questions

Yes, normally your decoder saves your ID, login details and other types of information. You are advised to delete the personal data collected by your box. 

This is one of the steps that POST suggests you take before giving back your PostTV decoder. You can call one of our advisors free of charge on 8002 8004 (lines open 24/7) so that they can guide you through the process. 

You don’t need everything. You can return it with or without the packaging, cables or remote control.

Recycling services

Recycle your smartphone

Value it, recycle it and donate it. Your phone can be reincarnated and be used by different people.

Discover the service

Recycle your POP TV decoder

This means the key parts can be reused to make new devices.

Discover the service

Do you have any other questions? 

Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.

POST Telecom shops

Find your closest POST Telecom shop.

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